Return & Shipping Policy

Return Policy

At BreeyaChadoreWigs, we take pride in the quality of our products and want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return unworn, undamaged wigs and accessories within 30 days of receipt for a full refund or exchange.

Conditions for Returns:

  • Items must be in original condition, unwashed, and with all tags attached.

  • Custom or personalized wigs are non-refundable unless defective.

  • Final sale items are not eligible for returns.

How to Initiate a Return:

  1. Contact our Customer Service team within 30 days of receiving your order.

  2. Provide your order number and reason for return.

  3. Follow the provided instructions for packaging and shipping.

Return Shipping Costs:
Return shipping fees are the responsibility of the customer unless the item was received damaged or defective.

Refund Processing:
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Shipping Policy

Order Processing Time:
Orders are typically processed within 1-3 business days. During peak periods, processing may take longer.

Shipping Methods & Delivery Times:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day (available at checkout)

Delivery times are estimates and may vary based on location and carrier.

Shipping Charges:
Shipping costs are calculated at checkout and depend on order weight and shipping method selected.

International Shipping:
We ship internationally. Customs fees, duties, and taxes are the responsibility of the recipient and may vary by country.

Lost or Damaged Shipments:
If your order is lost or arrives damaged, please contact us immediately so we can assist with a resolution.

For any questions regarding returns or shipping, please contact the BreeyaChadoreWigs Customer Service team. Your satisfaction is our priority.